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15 Episodes 2020 - 0
Episode 1
Thu, Oct 29, 2020 30 mins
After the coronavirus hits, Amy and Jonah try to bring some order to the chaos in Cloud 9 while being pulled in multiple directions. The employees learn what it means to be considered "heroes" while Amy and Jonah's impending move to California looms large.
Episode 2
Thu, Nov 5, 2020 30 mins
The Cloud 9 employees prepare to send Amy and Jonah off, while Mateo and Glenn attempt to organize a video tribute. Meanwhile, Dina searches for a new best friend.
Episode 3
Thu, Nov 12, 2020 30 mins
Glenn's former floor supervisor role is up for grabs when Glenn receives a promotion after Amy leaves the store.
Episode 4
Thu, Nov 19, 2020 30 mins
On the day of Cloud 9's "In-store-vaganza," Dina finally gets the chance to step up to the plate and run the store. Garrett and Cheyenne search for a mysterious smell. Jonah finds himself excited about a new opportunity.
Episode 5
Thu, Jan 14, 2021 30 mins
The employees are forced to reckon with systemic racism in the store, with Garrett leading the charge, after Cloud 9 changes their policy of locking up Black beauty products. Glenn desperately tries to right the store's wrongs, in misguided ways.
Episode 6
Thu, Jan 21, 2021 30 mins
After returning from quarantine, Glenn enlists Cheyenne and Bo's help to get Dina to relinquish control. Jonah and Mateo have second thoughts about helping Sandra with her cat's medical needs. Garrett struggles with customer returns.
Episode 7
Thu, Jan 28, 2021 30 mins
Mateo, Sandra and Glenn help Jonah move on from Amy; Cheyenne shadows Carol; Dina gets help from Garrett in looking for the store's secret location.
Episode 8
Thu, Feb 4, 2021 30 mins
Jonah finds himself in trouble with Sandra and Glenn when her son, Tony, starts working at Cloud 9. Mateo tries to help Cheyenne be a better floor supervisor. Garrett is unwittingly thrust in the middle of Dina's relationship with Brian the vet.
Episode 9
Thu, Feb 11, 2021 30 mins
Glenn is confused by Zephra's new store policies and enlists the help of Sandra and Marcus to figure out what's going on. A memory lapse causes Jonah to question his friendship with Garrett. Cheyenne and Mateo face an unexpected challenge with their ongoing beef.
Episode 10
Thu, Feb 25, 2021 30 mins
With Carol's lawyer at Cloud 9 to depose the employees, Jonah tries to ease Glenn's nerves. Mateo enlists Sandra's help hiding the details of his work arrangement, while Dina grows concerned about Garrett's behavior at Customer Service.
Episode 11
Thu, Mar 4, 2021 30 mins
On the day of Store 1217's first deep cleaning since the pandemic began, Glenn ropes Garrett into throwing a party to cheer up the employees. Dina needs Cheyenne's guidance when her ability to run the store is compromised, and Jonah tries to help Mateo impress Amy and Eric's parents.
Episode 12
Thu, Mar 11, 2021 30 mins
When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship with Eric. Dina, Glenn and Cheyenne's plan to boost the scores creates new and bigger problems. Jonah tries to convince Sandra and other workers to value themselves.
Episode 13
Thu, Mar 18, 2021 30 mins
When the Cloud 9 founder's son makes a surprise visit, the employees struggle to accommodate his bold ideas. Garrett helps Dina navigate a tricky situation with Brian. Jonah and Sandra use social media to investigate some worrying news.
Episode 14
Thu, Mar 25, 2021 30 mins
Inside information leads the Cloud 9 employees to try to make the store seem perfect for one day.
Episode 15
Thu, Mar 25, 2021 30 mins
In the series finale, the employees celebrate the past, present and future of Cloud 9.