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21 Episodes 2019 - 2020
Episode 1
Thu, Sep 26, 2019 30 mins
In the Season 5 premiere, Amy tries to help her employees cope with Mateo's ICE detention and with the introduction of a new robot co-worker that makes them fear they could be replaced.
Episode 2
Thu, Oct 3, 2019 30 mins
Amy attempts to gather glowing character testimony for Mateo's immigration lawyer, but comes up short. Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo's old locker.
Episode 3
Thu, Oct 10, 2019 30 mins
When Amy hires Dina's nemesis Colleen, Dina blackmails Garrett into making Colleen's life hell. Jonah is forced to befriend Marcus in order to unionize the warehouse guys.
Episode 4
Thu, Oct 17, 2019 30 mins
The local mall has closed, and Amy and Dina are excited about the influx of new customers, but they quickly realize they're not all there to shop. Meanwhile, Cheyenne learns she's not as cool as she thinks she is.
Episode 5
Thu, Oct 24, 2019 30 mins
After Glenn has a health scare, Dina takes control of his nutrition and fitness. Jonah and Cheyenne try to get Amy to take a break from working too hard, while Mateo interviews for a new position in the store.
Episode 6
Thu, Oct 31, 2019 30 mins
Amy amps up the store's Halloween spirit to impress the new district manager, even setting up a haunted house that Glenn is terrified to enter. Jonah collects the last of the union cards, while Cheyenne and Mateo wonder if any of the Cloud 9 employees are capable of murder.
Episode 7
Thu, Nov 7, 2019 30 mins
Amy, Jonah and Glenn hatch a plan to make Amy look like a tough boss after she loses face in front of the district manager (Justina Machado). Dina recruits Mateo to help her run Cloud 9's shoplifter rehabilitation program – with a few of Dina's personal tweaks.
Episode 8
Thu, Nov 14, 2019 30 mins
Amy and Jonah help Mateo run a toy drive to make him look good for his immigration hearing, but they clash with a competing charity rep. Sandra and Jerry ask Glenn to officiate their wedding despite Dina's protests. Cheyenne gets real with Garrett about his relationship with Colleen.
Episode 9
Thu, Nov 21, 2019 30 mins
As part of a new corporate initiative, the employees have to rush items directly to shoppers' cars; Amy's brother visits the store, and Garrett is impressed by a customer's high-tech purchase.
Episode 10
Thu, Dec 12, 2019 30 mins
Jonah and Sandra represent the Cloud 9 employees at union contract negotiations with corporate. Worried about the union's fate, Amy, Dina and Cheyenne distract themselves by looking for the perfect Christmas tree. Mateo, Garrett and Glenn compete to see who can sell an unsellable item.
Episode 11
Thu, Jan 9, 2020 30 mins
After Cloud 9's acquisition, Amy struggles to contact the store's new parent company, Sandra enlists Garrett and Dina's help to stand up to Carol, and Glenn wrestles with a big career decision. Meanwhile, a new Cloud 9 clothing line gives Jonah an opportunity to take up the cause of gender equality.
Episode 12
Thu, Jan 16, 2020 30 mins
Employees wrestle with the loss of beloved co-worker Myrtle and the fact that she left a large sum of money to Jonah. Cheyenne recruits Mateo in a possible pyramid scheme, while Dina reconnects with a surprise visitor in the store: her father.
Episode 13
Thu, Jan 23, 2020 30 mins
Amy tries to make Mateo her new assistant, leading to accusations of favoritism and a group competition in the store. Meanwhile, Sandra gets caught in a power struggle between Glenn and Dina, and Jonah attempts to show Garrett that he's still "one of the guys."
Episode 14
Thu, Jan 30, 2020 30 mins
Sandra and Jerry are getting married. When Jonah's attempt to help the caterers and Dina's obsession with wedding security threaten to derail it all, it falls to Amy to make sure Sandra's big day isn't ruined. Garrett struggles with what to say in his Best Man toast, while Mateo finds that starting a new relationship may be more complicated than he thought.
Episode 15
Thu, Feb 13, 2020 30 mins
Cloud 9 receives a new cereal bar while Amy and Jonah question Zephra's ulterior motives. Dina calls on Cheyenne to help deal with a scammer. Garrett tries to trick Glenn into giving him some paid time off work.
Episode 16
Thu, Feb 20, 2020 30 mins
Cloud 9 employees experience unforeseen problems with the new Zephra app. Dina's texts lead to animosity, Glenn struggles to deal with a teen craze, and Jonah attempts to prank Garrett to teach him a lesson.
Episode 17
Thu, Feb 27, 2020 30 mins
Amy organizes a community service event, but it's jeopardized by Jeff's return and Glenn's desire to help his co-workers. Meanwhile, Sandra confronts Jonah about his strategy for soliciting donations, and Garrett tries to prove his intelligence to Dina.
Episode 18
Thu, Mar 19, 2020 30 mins
When Amy has to bring her baby to the store, she grows frustrated with people's criticisms of her parenting and Glenn enlists Jerusha to help. Garrett helps Dina plan her first date with her veterinarian boyfriend, and Sandra and Cheyenne hatch a conspiracy theory.
Episode 19
Thu, Mar 26, 2020 30 mins
When Carol returns to the store post-suspension, Amy struggles with employees who refuse to work with her.
Episode 20
Thu, Apr 2, 2020 30 mins
Amy joins Jonah for lunch with his parents and brother, but she's caught off guard by their family dynamic. Dina worries about being fun and spontaneous when her new boyfriend surprises her at work. Meanwhile, Garrett and the other employees create a game around the store's weird customers, with a suspicious Glenn hot on their tails.
Episode 21
Thu, Apr 23, 2020 30 mins
After Mateo and Cheyenne disagree on the best way to celebrate her 21st birthday, Cheyenne enlists Bo's help. Much to Garrett's chagrin, Glenn plays matchmaker to help Jerry and Sandra complete their family, and Dina attempts to help Amy keep a big secret from Jonah.