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Inside Four Seasons: Park Lane

  • 2024-2026
  • 2 seasons
  • Documentary

Season 2 Episode Guide

5 Episodes 2026

Episode 1

Episode #2.1

45 mins

The exclusive five-star hotel in the heart of London's Mayfair and its countryside cousin, Four Seasons Hampshire, open their doors once again. We are introduced to apprentice chef Connor as he begins his training under Head Chef Benjamin at Michelin-starred restaurant Pavyllon. Housekeeping manager Ivan tries to source two horsehair pillows in an unusual guest request, and Julian at the concierge desk takes on a last-minute mission when a guest requests a bespoke picnic.

Episode 2

Episode #2.2

45 mins

Concierge manager Adam juggles two major celebrations - a 200-guest wedding and the golden anniversary of Derek and Joan. But with unpredictable weather and tight timings, Adam battles the elements to ensure the couple's arrival is perfect and crucially doesn't clash with the wedding reception.

Episode 3

Episode #2.3

45 mins

The morning starts with a last-minute surge as 35 additional rooms mean director of housekeeping Ivan and his crew have to turn around 196 rooms in just 4 hours. Meanwhile, director of engineering Gary begins the Presidential Suite refurb.

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Episode 4

Episode #2.4

45 mins

A fire breaks out at Heathrow, shutting down two terminals and wreaking havoc on the hotel's room occupancy as guests are unable to check out, meaning new rooms must be prepped at the last minute. Plus a bride and groom from Texas have booked out the whole hotel and flown in 160 guests, but gale-force winds are battering the hotel and the events team must do everything they can to stop a dream wedding turning into a nightmare.

Episode 5

Episode #2.5

45 mins

In this final peek inside the luxury London establishment, some clients request an early-morning hotel tour, so the team race to deliver bespoke pastries before they arrive, while the head of housekeeping faces a setback.

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