- Was born in the Dominican Republic, but moved to the Bronx as a small child and later moved to Florida with her family.
- Named homecoming queen during high school.
- Studied acting at Break Into Hollywood Studios in New York City.
- Performed the role of Carol in a stage production of David Mamet's Oleanna.
- Appeared in Spanish-language television commercials for Old Navy.
- Was studying to become a nurse and working at Montefiore Medical Hospital in New York when she auditioned for the widely-acclaimed Netflix series Orange Is the New Black; the role was her first full-time professional acting job.
- Featured as a model for the NFL's women's apparel campaign in 2015.
- Honored with a Lupe Award at the 16th NALIP Latino Media Awards.
- Traveled to Haiti to participate in the United Nations' International Day of Sport for Development and Peace.
- Supports the Women's Prison Association.
- 2015, Screen Actors Guild Awards — Outstanding Performance by an Ensemble in a Comedy Series: Winner
- 2014, Screen Actors Guild Awards — Outstanding Performance by an Ensemble in a Comedy Series: Winner
- 2016, Screen Actors Guild Awards — Outstanding Performance by an Ensemble in a Comedy Series: Winner
- 2017, Screen Actors Guild Awards — Outstanding Performance by an Ensemble in a Comedy Series: Nominee
- Janet Polanco — Mother
- Ruben Polanco — Father
- Aryam — Son
- Dasany — Daughter
- City University of New York, Hunter College, New York, New York, United States (BS in Psychology, 2008)
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