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11 Episodes 2015 - 2015
Episode 1
Sat, May 9, 201543 mins
The mother and son owners of Culver City steakhouse Dear John's are losing tons of money every month, and they believe negative online reviews are to blame. When chef/hosts Andrew Gruel and Anthony Dispensa bring them face-to-face with their online critics, they find that the problems run so much deeper: horrendously outdated food, a dreadful ambience, and a geriatric client base. Can Andrew and Anthony help the owners fix these problems? Or will their business be six feet under?
Episode 2
Sat, May 9, 201543 mins
Mark Cammarano says he's about to lose his Simi Valley restaurant because he's being unfairly crushed by negative online reviews. When Mark comes face-to-face with his worst critics, will he opt to stick with his failing business plan or tackle the food and d cor issues head on?
Episode 3
Thu, May 14, 201543 mins
Nick, the owner of Arcadia, CA's Shrimp House restaurant, has been getting into nasty online arguments with angry diners who have trashed his food, his ambience and his service. In an effort to save his struggling business, Nick will come face-to-face with these reviewers.
Episode 4
Thu, May 21, 201543 mins
Terry, the owner of Guisseppe's restaurant in West Hills, CA feels her fine-dining Italian restaurant is being destroyed by negative online reviews. She is down to her last dollars trying to keep the place open. When she confronts her harshest critics face-to-face, will she accept their suggestions to change her bland food, tacky d cor and aggressive attitude, or will she battle to keep things the way they are? Chef/hosts Andrew Gruel and Anthony Dispensa have their biggest challenge yet as they try to help Terry's business survive.
Episode 5
Thu, May 28, 201543 mins
Mike and Susie Walsh, husband and wife owners of Redondo Beach restaurant Jimmy's Bar & Grill, are down to their last pennies trying to keep the doors open of their beach-side eatery. They blame their struggles on unfair, negative online reviews.
Episode 6
Wed, Jun 10, 201543 mins
Fear of failure paralyzes the new owner of the Black Olive, a 20-year-old Italian restaurant in Lomita, Cal., from making changes to the bland food and unwelcoming ambiance.
Episode 7
Sat, Aug 29, 201542 mins
Best friends Nick Velez and Calvin Spencer own "Bastards" sports bar in Downey, CA. They are proud of their military service--so much so they have decorated their restaurant like a combat zone and named the restaurant after their Marine Unit "The Magnificent Bastards".
Episode 8
Sat, Sep 12, 201543 mins
La Pescadora is a family run Mexican restaurant in Whittier, CA that specializes in Mexican food with a bit of an American flare. But owner April Gallegos is at her wits end with online reviewers, saying that the food is bland, confusing, and tastes frozen.
Episode 10
Sat, Sep 5, 201543 mins
Chef Jen Story is a freelance caterer and owner of "Cooking Thyme" in Lawndale, CA. Even though she has managed to produce a successful catering business all by herself, Jen is quickly finding that running a restaurant is an entirely different beast. With a complicated menu, slow service, and cluttered decor, her new restaurant is already in danger of closing due to negative online reviews.
Episode 11
Sat, Sep 12, 201542 mins
British ex-Pat Sonny Sehmi and his American wife Sage are struggling after opening a British/Indian fish and chips shop in Alhambra, CA. With online reviews blasting their signature dish as too greasy, calling the other British dishes "too weird", and the few Indian dishes also poorly made, this couple makes one final push with Sage's 401K to revamp their restaurant. But when chef/hosts Andrew Gruel and Anthony Dispensa suggest a huge menu change, Sonny pushes back, insisting that if it's not British, he's not interested. Will Sonny be able to see past his own national pride and embrace this bold new idea? Or will this British Invasion fall short?
Episode 12
Sat, Sep 19, 201542 mins
Lenny Bent, the owner of "Cooking with Lenny's Smokehouse" in Chatsworth, CA is an eclectic individual who has fashioned his restaurant in his own very unique way: with singing waitresses, old western memorabilia, and a huge smoker in front...that barely gets used!