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20 Episodes 2021 - 2021
Episode 1
44 mins
Angela investigates the green schemes that have fallen foul of the mortgage providers when owners come to sell up. Plus, is crowdfunding a safe bet or a risky investment?
Episode 2
44 mins
A look at audacious scams doing the rounds, including fraudsters selling converted shipping containers online that don't exist, ransom demands faced by small businesses hit by hackers and the identity fraud leaving customers out of pocket.
Episode 3
44 mins
Gloria goes on the trail of missing parcels, hearing how their contents can end up being sold at auction. Plus, the pitfalls of buying new homes off-plan and the rural communities faced with eye-watering quotes to get quality broadband.
Episode 4
44 mins
Julia hears from people paying more than they expected with one online dating site. Plus, the devoted dog owners whose pet insurance didn't cover them when disaster struck and who are you switched to if your energy supplier goes bust?
Episode 5
44 mins
Julia meets a woman whose act of charity was hit when a delivery company lost parcels she was sending to help others. Plus, the garden sheds that have broken planning regulations and the internet company failing to connect customers.
Episode 6
44 mins
Today's edition looks at disastrous situations in the home, including families who've had their gardens fenced off and branded dangerous after landslides, women exploited by unscrupulous locksmiths and a look at home insurance small print.
Episode 7
44 mins
Gloria meets victims of a scam that starts with a simple message about parcel deliveries and how customers of an online buy-and-sell website were exposed to fraudsters. Plus, the emotional impact of fraud on victims.
Episode 8
44 mins
Julia hears about the bewildering sales tactics of cold callers who pursue vulnerable people. Plus, the energy brokers not always offering the best deal. What happens when your car insurer seems to believe your vehicle is not worth fixing?
Episode 9
44 mins
Gloria hears about damage caused to people's homes by delivery drivers. Plus, the shocking new wave of identity fraud sweeping the nation and the big name company whose customer service has left many at their wits end.
Episode 10
44 mins
Julia hears from learner drivers who found self-education during lockdown more expensive than expected. Plus, landscape gardeners who've made a blot on the landscape and the online electronics retailer who has left customers in the lurch.
Episode 11
44 mins
Gloria, Julia and Angela hear from the woman battling a tech giant for access to a deceased loved one's phone and the children's clothes shop owner who has fallen foul of one of the world's largest finance companies.
Episode 12
44 mins
Angela, Gloria and Julia investigate the shocking story of a mum whose two-year-old daughter was left fighting for her life after swallowing a toy. Also, the new regulations being introduced to help us repair our old tech.
Episode 13
44 mins
Featuring the residents who fear they might be charged to access their homes after being told the land in front of their houses is up for sale. Plus, how delays at the driving licence agency could be threatening some drivers' livelihoods.
Episode 14
44 mins
Gloria, Julia and Angela meet people who have been forking out thousands for subscription services that they did not realise they had signed up to. Plus the small businesses fighting for survival after a revenue source has been removed.
Episode 15
42 mins
The team visit a housing estate in Stoke that is gradually sinking into the ground, with residents fearing they will be left to clear up the mess. And the people determined not to get left behind by the march of technology.
Episode 16
44 mins
Reports on the owners of lost pets who are being scammed by heartless fraudsters, the growing crime of number spoofing and how some of the biggest names in tech are failing to help the victims of scams.
Episode 17
44 mins
Reports on people who claim they are being penalised through no fault of their own - including pensioners pushed out by companies making the switch to online only and new build buyers stuck with no choice of broadband provider.
Episode 18
44 mins
Why some feel taking out a payment holiday has left them in a worse position than before. How demand for home improvement has been a boon for cowboy builders. Plus, advice on choosing the right agent to represent models and actors.
Episode 19
Reports on those facing huge bills to remove dangerous cladding from their homes., bank customers who have had accounts frozen without explanation and criminals using social media to copy others work.
Episode 20
Julia, Gloria and Angela hear how faulty meters are driving some viewers up the wall, how the home-fitness craze has been a letdown for some and how some women trying for a baby feel let down by those entrusted with a precious cargo.