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21 Episodes 2020 - 2020
Episode 0
The Rip Off Britain team is ready to tackle the issues that most matter to you - from bills and bad customer service, to holidays and food. The team investigate pet microchipping. It is supposed to help reunite you with your lost pet, so why is it leaving some dog owners heartbroken?
Episode 1
44 mins
The team investigate a high street gift card scam and hear about one man's race to stop crooks taking out phone contracts in his name. Plus, the fraudsters capitalising on our love of telly.
Episode 2
44 mins
The team learn how a simple mistake with your insurance claim after a car accident can cost you dear. Julia meets a visually impaired woman who was left stranded when a minicab driver broke the law by refusing to take assistance dogs.
Episode 3
44 mins
The team reveal one of the most audacious scams they've ever seen. They also see how fraudsters have made a fortune preying on pandemic paranoia during the Covid-19 crisis. Plus, advice on bogus items bought online and travel compensation.
Episode 4
44 mins
How dozens of drivers have lost money to a company that sold their car for them but didn't pass on a penny of the cash, and how to spot a dodgy online retailer.
Episode 5
44 mins
The Reverend Richard Coles reveals how a fake crowdfunding appeal was set up following the death of his husband last year. Plus, how scammers are taking out easy credit using a fashionable new payment platform.
Episode 6
44 mins
The team investigate the supermarket loyalty card that won't refund customers who've had their points stolen. They also hear about a slow roadside rescue service and a woman's battle with her travel insurer.
Episode 7
44 mins
The team expose flaws in the companies register allowing dodgy firms to appear legit. The little-known government agency claiming to own bits of people's gardens. We meet a pet owner out of pocket when his pet insurer wouldn't pay out.
Episode 8
44 mins
A woman whose husband paid £85,000 for collectable gold coins learns what they're really worth and the couriers who did a runner after being hired to move valuable items.
Episode 9
44 mins
The team hear from job seekers told that before they could get an interview, they needed to pay for training that turned out to be pointless. Plus, reports on an extensive tax scam and efforts to tackle fake celebrity endorsements.
Episode 10
44 mins
How thoroughly do builder-vetting websites check the tradespeople they list. The team also hear about one couple's two-year battle with one of the biggest names in insurance. Plus, baffling energy bills and new build snagging.
Episode 11
44 mins
Hackers intercepting customer accounts with some of the biggest fast food businesses, the distraction techniques used to dupe car owners and how companies are falling victim to identity fraud are investigated.
Episode 12
44 mins
Angela's on the trail of flytippers. How some of the UK's biggest broadband companies have left some customers feeling they're being held hostage by their terms and conditions. Plus, plenty of advice at the Pop-Up Shop.
Episode 13
44 mins
Julia hears how buying a hot tub has left people out of pocket. Plus, people who have had their savings wiped out investing in crypto-currencies and how criminals have posed as key workers to extract money.
Episode 14
44 mins
Angela meets pedestrians fed up with people parking on the pavement. Plus, the residents of a Bradford housing estate who have had their homes valued at zero after the builder went bust. The Pop Up Shop offers more advice.
Episode 15
44 mins
How one of the biggest online shopping companies in the world has left its customers wishing they'd taken their business elsewhere. Plus the companies accused of adding to the grief of those who have recently lost a loved one.
Episode 16
44 mins
The team investigate scammers selling puppies that don't exist, how banks are leaving victims of fraud high and dry and the latest tool in the scammers' armoury, which they are posting out to victims to soften up their prey.
Episode 17
44 mins
How married couples hoping for a tax break have been left with much less than they expected, and the vulnerable people left forking out for warranties that are close to worthless. Plus, a man left out of pocket after his dentist shut down.
Episode 18
44 mins
Bank customers left with no access to their cash after being frozen out of their accounts, parents facing huge phone bills run up by their children and people who fought back against thieves stealing their mail and identities.
Episode 19
44 mins
The team meet electric bike owners who say they have lost out after their prized possessions were stolen and their insurers wouldn't pay out and the customer left thousands of pounds down after inadvertently calling the scammers.
Episode 20
44 mins
Gloria visits residents of a Kent town that is slowly slipping into the sea. How some automatic bill-switching services have left customers wondering if they'd have been better doing it themselves and problems with car finance loans.