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10 Episodes 2013 - 2013
Episode 1
The production of Points of View moves from Birmingham to Belfast with this edition, as Jeremy Vine tackles the question of what exactly the series is for. There's also concerns from a mother about mixed messages in childrens' programming.
Episode 2
Jeremy Vine promises a "contentious ride" after the death of Margaret Thatcher lead to news bulletins overrunning, and allegations of BBC bias. Anger elsewhere is directed towards the series Barely Legal Drivers.
Episode 3
Includes viewer complaints about wobbly camerawork and the frequent inaccuracy of the subtitle service.
Episode 4
Viewer concerns this week include too many repeats on daytime television, and the increase in presenter-led documentaries.
Episode 5
Episode 6
Jeremy Vine looks at more viewer correspondence, including complaints about BBC news prioritising the retirement of Alex Ferguson over the State Opening of Parliament, and the excess of "trails" on the BBC.
Episode 7
One of the featured departments on this edition is the BBC's pronunciation department, answering viewers' concerns about the state of the English language onscreen.
Episode 8
With viewers noting the declining quality of the BBC's Red Button service, reasons are provided - including the revelation that the service has been required to cut £36 million of expenditure.
Episode 9
Episode 10
With Points of View about to go off air for its annual summer break, guest David Jordan answers questions about the BBC's social media policy.