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Documentary series following West Midlands Ambulance Service at the peak of the Covid-19 pandemic from the perspective of the crews, control room staff and managers as they deal with the biggest challenge to face the service.
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Episode 1
47 mins
As Ollie and Jackie squeeze five weeks call-handler training into a fortnight, student paramedics Sam and Caitlin meet all kinds of patients with Covid symptoms. And then Caitlin falls ill.





