Whether she likes it or not, outspoken, no-nonsense Yorkshire woman Barbara (Gwen Taylor) has become the agony-aunt problem-solver for her extended family. Her husband Ted (Sam Kelly) has the most amazing adventures while driving his cab every day; her outrageous son-in-law Martin (Mark Benton) seems to investigate the most bizarre news stories for the local television station. Even at work she can't escape; she gets it in one ear from the other receptionist Doreen (Madge Hindle), whose husband becomes involved in the most perverse activities, and in the other from her sister Jean (Sherrie Hewson), who positively enjoys relating her latest sexual conquests. Through it all Barbara struggles vainly on, hoping to enjoy a quieter life someday.