When Beth, a seasoned crisis hotline worker begins her shift, it seems like a regular night on the front lines, resolving the myriad crises of strangers. But, when she answers a call from a suicidal sex offender, she enters new territory. Sensing his fragile state, she breaks the golden rule for her profession and shares personal information with the caller. As their conversation takes unfamiliar and uneasy turns, Beth immediately regrets her decision to open up. Holding the callers life in her hands, Beth must now confront her own demons in order to save his life.
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