For his renovation of the Algonquin Hotel's building and image, he won a Hospitality Sales & Marketing Association International Best of Show Award
Put himself through college while serving in the military by working weekends as a night auditor at the Embassy Suites hotel in Overland Park, Kan․, earning his business degree from Park University
Joined the United States Air Force in 1986 and served as a protocol officer at Whiteman Air Force Base in Missouri
Quote: "I know what level of service to expect, which amenities should be included and which factors contribute to an excellent hotel experience․"
Founded Argeo Hospitality, a hotel management and consultancy
Has worked in the hospitality industry for over two decades, and brings his business experience to such television programs as "Hotel Impossible," in which he attempts to keep struggling hotels from going under
Developed and revamped such hotels as the original Nickelodeon Hotel and Resort and the Algonquin Hotel