Host Monti Carlo heads to Montclair, New Jersey, to help restaurateur Franco with his flailing establishment, Fresco da Franco. She brings in six undercover Yelpers who describe problems with the restaurant's food and service. When Monti attempts to address the issues, Franco is resistant as he thinks he knows better. Eventually, Franco abandons the restaurant and Monti is forced to come save the day.
The Delkwood Grill in Marietta, Ga., is a family-run joint with an aging clientèle. Owners Dawn and Paul desperately need younger customers to keep their doors open, but they haven't changed a thing in decades in an attempt to honor their dad's legacy.
The Spot in Montclair, N.J., hoped that their crispy fried chicken and gooey mac and cheese would make them the neighborhood's go-to restaurant, but their Yelp reviews are full of complaints about subpar service, management failures and basic cooking mistakes. Restaurant consultant Monti Carlo steps in to help, giving one dish a social media makeover, challenging the lead cook to a consistency test and doing a crash course in management.
Chef Monti Carlo enlists a team of Yelpers to help raise the dismal Yelp rating of Paco's Tacos, a Mexican restaurant in Brooklyn run by two Italian-Americans. Six Yelpers expose the problems before Monti works her magic with the owners and their chef.
In the series premiere, Barbecue Street is an old-school Georgia BBQ joint stuck in its ways. With their business dwindling, restaurant consultant Monti Carlo and a group of Yelp reviewers step in with hidden cameras to see what's really going wrong. The reviews are shocking and so is the surveillance footage, which reveals the reason Barbecue Street's 'cue is tough, dry and inedible.