A Conversation With Emily Yellin

  • 2010

Journalist Emily Yellin discusses her book "Your Call (Is Not) That Important to Us," about the customer-service industry.

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  • Premiered: December 23, 2010
  • Rating: None
  • Premise: Journalist Emily Yellin discusses her book "Your Call (Is Not) That Important to Us," about the customer-service industry. (more)

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