In the fourth-season premiere, a first-time restaurant owner needs Willie's help after taking money he inherited from his deceased mother and using it to open Joe Broadway's Billiards and Sports Bar in Staten Island. Among the problems he's dealing with is a lack of revenue, an unprofessional staff and a chef who's ready to quit.
Willie brings his expertise to Sugo Cafe in Long Beach, where the owner, who's a bit of a control freak, has sacrificed time with his wife and kids while struggling to keep the doors of his family-run restaurant open.
Willie offers advice to the owner of BlonDee's Bistro and Bar in Huntington, N.Y., which she opened as a way to support her three children who she rarely sees because of her devotion to the business and her refusal to delegate tasks.
The owner of Beso Restaurant and Bar in Brooklyn needs help turning around bad reviews and becoming once again profitable, but for that to happen Willie suggests she must first loosen her tight grip on the staff.
The owner of PK's Restaurant in Staten Island complains that in just one year his dream bistro has turned into a nightmare, which Willie discovers is partly because of an inexperienced staff and an out-of-control menu.
Cousins who opened the high-end Italian restaurant VB3 one year ago in Jersey City, N.J., need advice from Willie on how to manage an unorganized staff and to ultimately prevent their business from failing.
Willie offers advice to a former boxing champ-turned-restaurateur who's struggling to make Plate of Soul in Jamaica, N.Y., a financial success. Chief among the issues that need to be tackled is a staff that move at a snail's pace.
Willie offers his expertise to the financially struggling owner of 12 Grapes in Peekskill, N.Y., helping him realize his vision of becoming a successful restaurateur after working most of his life in the corporate world.
The owner of Division Street Grill in Peekskill, N.Y., worries his restaurant will close before its 15th anniversary without help from Willie, who concentrates his efforts on reigniting the staff's passion.