Conclusion. Wayne runs into problems opening the old safe, while the brothers are suspicious of a couple who show up with a cache of expensive handbags. Later, Randy helps a customer get back his towed car before the guy's wife finds out he stayed out all night.
Part 1 of 2. Randy thinks Wayne should be locked up after he buys an old safe, so they hire a safecracker to break into it. Meanwhile, an irate customer who wants his jewelry back confronts Elyse; and the brothers square off over a rare, custom-made muscle car.
After a robbery at the store, the security team is read the riot act and Elyse seizes the opportunity to take charge of them. It isn't long before she gets put to the test when an angry customer causes a ruckus. Later, Randy and Wayne enjoy a tandem bike, but can't get together on a price.
The goings-on at a family-run Chicago pawn shop are documented. In the series premiere, a ring worth $80,000 goes missing, touching off an edition of the blame game. Meanwhile, a dissatisfied customer blows her top and then takes her gripe to the top; and an employee tries to authenticate signed astronaut photos that were brought in.