Ben fires Charmaine after a video of her insulting customers goes viral, but he must quickly get her back when the video drums up big business. Meanwhile, A.J. breaks his pitching arm, causing Mo to feel great guilt.
A.J. inspires Danni to pursue her passion as a singer just as Danni suggests that A.J. abandon his dream to be a ball player. Meanwhile, Joy participates in an AIDS walk, with the issue of charity and Ben's cheap ways coming to light.
A sports agent calls aspiring baseball player A.J. Salerno (Mike Castle), who thinks he's found his big break and that his barber days are behind him, in the series premiere of this workplace comedy centering on workers at a Massachusetts barbershop.