Season 17, Episode 21 Improving the Car-Buying Experience
First Aired: July 4, 2013
The car-buying experience is discussed with Jeri Ward, Audi of America's director of customer experience; Rochester Hills, Mich., Audi dealer Chris Consiglio; and customer-service research analyst Megan Burns (Forrester Research).
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- Premiered: December 30, 2010
- Rating: TV-G
- Premise: An examination of the auto industry and the products that it makes. (more)
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