Question: Unbelievable! I shipped you a case of Snapple and the idiots at the Ritz Carlton sent it back to the distribution house. Apparently, the shipping company did not put your name on the package. Like there would be anyone else staying there who would be receiving cases of Diet Raspberry Snapple Iced Tea!!! I guess if your other "fans" had sent you any, they would have known where to direct it. My apologies, I am having it rerouted to the TV Guide offices. Enjoy!

Answer: Before I get my hopes up, do you mind sending me the tracking number?