"Customer Survey" continues the string of strong openings in Season 5 of The Office. Michael deals with his breakup with Holly in inimitable Michael Scott style: by announcing to the entire staff that he and Holly are engaged — proving once again that he's the master of painting himself into his own awkward corners. The entire staff has gathered around to congratulate him, they make him call his Mom to announce an engagement that she doesn't believe has happened and he's even encouraged Kelly to buy a (white!) bridesmaid dress. The cutaway to Darryl provides one of the best lines of the show: "I was there. That dude is not engaged. I'm not a big believer in therapy, but I'll go into my own pocket to cover his copay." Does the rest of the show, which deals primarily with the mystery of Jim and Dwight's poor reviews, maintain the momentum?
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