Tabatha Coffey has the owner and staff out for a lesson in working together and leadership.
This owner doesn't know why clients are not coming back.
Learn how to keep your staff positive so they do the best job they can do for your business.
Tabatha makes smoothies at home but it's really hard to make herself when she's traveling.
Tabatha addresses the failing high-volume, 30 minute, 30 dollar haircut doesn't work.
Tabatha Coffey loves policy and procedure since it's the only way to ensure a well run business
Tabatha shares what on her iPod.
This owner found her passion again and wants to see the passion in her staff.
Tabatha invites a group of kids to teach a stylist to communicate with his clients.
The married owners of this salon believe if the business fails then the marriage fails.
The staff learns that the owner has been spying on them.
Tabatha Coffey explains that accountability is the name of the game.
On the season finale, Tabatha revisits the most memorable businesses from past seasons. Are they striving, struggling, or even worse, have they closed? Along the way, Tabatha leaves the owners and staff with new recommendations and even gets a few surprises along the way.
Nadia's Family Salon in Englishtown, New Jersey was once a close-knit team of stylists that were more like family than colleagues. Within a few short years, all that has changed. Kevin's absence from the salon, his gambling addiction, anger issues and poor communication skills, have driven the salon down the steep road towards failure.
Photographer and former Miss West Virginia pageant beauty queen, Jenn Cady knows the ins and outs of glitz and glam. However, this passive, people-pleasing owner has no rules, no structure and sells everything from jeans to jewelry in her salon. To make matters worse, Jenn has handed over management to her best friend and her daughter who cause major strife and divides the studio.
CJ "Meowww" Barnes opened up her nail salon two years ago in hipster North Hollywood, California. CJ loved getting her nails done so much, that without any experience in the nail industry, she decided to open her own salon. With her bills at an all-time high and her staff's morale at record low, CJ compensates her lack of experience by giving a bucket-load of excuses, belittling her staff and lying to clients.
Veronica de Messina hoped Café Treats in Sherman Oaks, California, would hit the sweet spot with customers. Unfortunately, her cafe has garnered the reputation for leaving a bad taste in people's mouths. Veronica's lack of experience in the food industry, her abrasive management style, and unfocused menu has been a recipe for disaster. Tabatha must get Veronica to hone in her passion.
A masseur by trade, Reg Mangone is the owner of House of Synergy Salon and Spa in beautiful Long Beach, California. Reg has extended his business to provide a plethora of other services including teeth-whiting and "vajazzling." With an owner who's unclear and unfocused, Tabatha must get Reg to find his backbone, step-up and take control of what's his.
Jennifer Norfleet and Tiffany Crawford are best friends turned business partners. However, Bombshells Salon and Spa is about to implode. Tiffany treats the business like her personal piggy bank, while Jennifer puts her blood, sweat and tears into the salon only to never receive a paycheck.
Willie and Mary Jimenez fulfilled their American dream when they opened up Summers Sports Bar in beautiful Manhattan Beach, California. Sadly after Willie's passing, Mary has been left to keep up the family business along with her two young irresponsible sons.
NexGen barbershop in Murfreesboro Tennessee was once known as the place to go if you needed to maintain your mane or a five o'clock shadow. All that has changed since owner Mike Garcia abandoned his business for nearly a year to work with a youth ministry in another state. With the business on the verge of a meltdown, Tabatha must step in to clear the air.
Top Cuts salon in Bethpage, New York is far closer to the bottom than the top. After leaving her business to battle breast cancer, owner and former Tabatha protégé, Chris Smith, tries to run her salon with an iron fist from the comforts of her home. When Tabatha arrives, she steps into a battle zone between a disgruntled manager who feels unappreciated, a loyal receptionist who is labeled a snitch, and a staff who have ironically nicknamed the salon "Chop Cuts."
VIP Nightclub in Riverside, California was once the talk of the town. Known for its fabulous, fierce drag shows, it also doubled up as a hip gay nightclub with lines out the door. But when Tabatha arrives, she is welcomed by three grumpy, unmotivated owners, along with an indifferent staff, and a club filled with rotting furniture.
Tabatha visits the up and coming area of East Nashville, Tennessee where celebrity stylist Tanzy Clark Wright's salon Mogulz is in a tizzy. Tanzy has lost her drive, her money and control of her staff. To save Tanzy's salon, Tabatha must get her to step up, be responsible and lead her and her staff to embrace the diverse wave of the future.
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