Billye Ree Wallace

Greene and Rachel dislike the shared custody arrangement with Jennifer. Dr. Morganstern is brought into the ER. Ross' problems with his father become apparent at work. Benton is humiliated in the operating room. Also available on iTunes and VUDU

Shep finds himself on Malik and Benton's bad side when he makes a racial remark. Al begs Jeanie to give him another chance. Mark is served with divorce papers. Carter is disappointed when Mrs. Rubadoux shows no signs of recovery. Also available on iTunes and VUDU

During the Christmas season, a patient who resembles Santa visits the ER with a hand injury from making toys.