Gordon Ramsay

What's the secret ingredient at Amy's Baking Company? Tears!

Sadly, crying, anger, arguments and all sorts of drama are contributing to the Scottsdale, Ariz. eatery's failure on the season finale of Kitchen Nightmares on Friday (8/7c, Fox).

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Chef Gordon Ramsay will have his hands full with argumentative owners Amy and Samy, who not only ignore his critiques, but also serve up a heaping helping of screaming to any customers who dare complain. Check out this exclusive sneak peek of one tearful employee, who Amy calls a "poisonous little viper":

The season finale of Kitchen Nightmares airs Friday at 8/7c on Fox.